Support by StrongLoop
StrongSupport services allow you to easily develop, deploy, monitor and manage your web and mobile applications built on Node.js.
StrongLoop offers enterprise technical support for Node.js and StrongLoop Suite components. Our engineers are Node.js committers or community contributors who also have extensive experience supporting large scale web and mobile applications in production.
All paid subscription plans from StrongLoop entitle you to log in to StrongLoop’s secure Online StrongSupport Portal, which provides 24x7x365 access to a variety of technical resources and downloads.
- Case Submission and Tracking. Submit cases, set priority and track the progress of your cases and enhancement requests.
- Knowledge Base. Search for solutions to common issues.
- Customer Forums. Access customer-only discussion forums to share best practice advice with fellow StrongLoop Suite users.
- Download Links. Get the latest versions of the StrongLoop Suite components for which you’ve purchased support. For npm modules and packages that are not part of the StrongLoop Suite, StrongSupport is provided on a “best effort” and are not covered in the Support SLA.
- Tools & Techniques Resources Download diagnostic tools, view how-to videos, and access other resources that help you be more productive with StrongLoop Suite.
- Free Online Training. Customers have access to free online training courses covering the basics of UNIX/Linux and Windows administration.
- Documentation. You can access documentation for all currently supported StrongLoop Suite components.