Careers

Careers

StrongLoop hires the best and brightest minds and strongly encourages creativity along with dedication toward problem solving. Please see below for current openings. Thanks for your interest in StrongLoop!

How We Work

StrongLoop is a distributed team. Our office is in San Mateo, CA if you want to work or meet in person.

Compensation and benefits are competitive and you’ll be working with a group of experienced open source professionals — from Apache committers to Node maintainers to business types. StrongLoop is backed by prominent Silicon Valley venture capital firms.

Why StrongLoop ?

  • By working on our team you’ll be working alongside Node.js core maintainers, supporting production Node.js customers, and at the very cutting edge of what is happening in this emerging movement.
  • Our team is small — less than 25. You will have a direct impact on the company’s growth and success. What you do will matter.
  • At StrongLoop you will have an opportunity to work on a variety of issues and help customers of all sizes ( start ups to the Fortune 50) be successful with their mobile and API projects
  • Strongloop offers a comprehensive benefits program to take care of their employees including medical, dental, vision, long term disabilty, life insurance, vacation and a 401K plan.
  • Strongloop has great investors – Shasta Ventures and Ignition Partners

Senior Technical Support Engineer

Location: SF Bay Area

StrongLoop’s Customer Success team is looking for a senior TSE who loves working with high performing teams, wants to work with cutting edge Node.js technology and thrives on helping customers become successful with mobile/API projects. In this role you will have an opportunity to make a big impact by helping build and lead a global support team that excels in delighting our customers.

As a TSE, you will

  • Provide troubleshooting and technical advice for StrongLoop customers.
  • Represent StrongLoop in the Node developer communities ( Stack Overflow, Google groups, IRC )
  • Provide strong technical leadership and guidance to both customers and internal project teams that are geographically distributed.
  • Write sample code, blogs and review documentation
  • Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
  • Be part of the team that conceives and delivers new cutting edge customer support offerings
  • Lead and manage offshore support teams to facilitate 24/7/365 support

To be successful, you will need

  • Passion for handling technical challenges and be goal and results oriented
  • Excellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applications
  • Strong listening, detail-oriented thinking, and creative problem solving skills
  • Ability to work in highly collaborative global organization
  • Be open to flexible schedule in a 24/7/365 support environment

What we look for

  • Hands on experience in JavaScript and other programming or scripting languages ( Node.js strongly preferred )
  • Solid Linux command line and/or system administration skills, windows experience a plus
  • In depth experience of mobile application and web development is a definite plus
  • BS/BA in CS and 5+ years track record in technical support or in a customer facing role working with enterprise software

If interested, please send an email to [email protected] with why this role/technology/company particularly appeals to you.

Solutions Architect

Location: SF Bay Area

StrongLoop is seeking interested in hiring a Solutions Architect to be the primary technical point of contact with our customers on StrongLoop implementations.

The Solutions Architect will guide StrongLoop technical teams through various aspects of our product suite implementation and will serve as the customer’s primary source for expertise on all StrongLoop products and how they integrate to achieve customers’ project goals.

A StrongLoop Solutions Architect will perform the following duties:

  • Produce all required design specifications, work with the Project Manager to create detailed technical task lists, provide technical guidance to the project team, and enforce StrongLoop project standards and best practices
  • Use StrongLoop best practices and customer input to produce design artifacts and technical implementation tasks required for project execution
  • Provide leadership and advice for customer implementations
  • Work with the customer’s operations team to implement the requirements of infrastructure components (deployment, monitoring, scaling)
  • In cooperation with customers, build and execute API functional and performance test plans
  • Provide strong technical leadership and guidance to both customer and StrongLoop project teams, including teams that are geographically distributed
  • Get his/her hands dirty at every level of the customer’s technology stack

The highly successful candidate will possess the following technical skills:

  • Prior Experience in building applications using Node.JS and the ExpressJS. Bonus points if you have hands on experience with: Hapi, Restify or SailsJS
  • Experience designing and implementing systems that expose REST-based APIs
  • Experience with modern and legacy databases such as: MongoDB, Redis, MySQL, Oracle
  • Experience with SPA technology like AngularJS
  • Familiarity with mobile development processes for: iOS, Android, Cordova
  • Solid Linux command line and/or system administration skills
  • Hands-on experience in building scalable, distributed, server-based enterprise-class applications using J2EE or .Net
  • Experience in XML, XSLT and related technologies
  • An understanding of networking concepts and technologies (DNS, load balancing, firewall rules, etc.)
  • Experience with or exposure to SOAP and SOA technologies
  • An understanding of cloud hosting in Amazon EC2 and/or Heroku

The highly successful candidate will possess the following soft-skills:

  • Consulting experience with the communication skills and technical knowledge to advise and lead customers who are evolving their businesses to be better, faster, and less expensive
  • Proven ability to facilitate development and communication of robust solutions to clients, collaborate and build consensus among teams, which can include internal teams, technology partners, implementation partners and business users
  • Experience predicting and communicating risks in a timely manner and providing mitigating solutions
  • Expertise formulating a solution, presenting your findings effectively, either one-on-one or to a crowd using the latest multimedia technology
  • Strong ability to learn quickly and adapt to changing customer requirements
  • Experience developing use cases, user stories, design and architecture specifications
  • Strong listening, critical thinking, and problem solving skills
  • Demonstrated ability for independent, detail-oriented thinking
  • Strong orientation toward high-quality deliverables and high customer satisfaction
  • Excellent spoken and written communications skills (English)
  • Solid expertise and/or demonstrated ability to learn, architect and implement API and integration technologies

If interested, please send an email to [email protected] with why this role/technology/company particularly appeals to you.

Developer Evangelist

Location: SF Bay Area, but will consider remote for the right candidate

StrongLoop’s Community & Marketing team is looking for an established developer evangelist to promote API development using Node.js plus StrongLoop open source projects and products.

As a developer evangelist you will

  • Create sample applications to demonstrate how to develop, deploy, scale and monitor APIs in Node.
  • Write blog posts that show developers how to solve API development challenges using Node and StrongLoop modules
  • Create screencasts and participate in webinars
  • Secure speaking slots at relevant Meetups and conferences
  • Help organize and support the Meetups and conferences that StrongLoop sponsors
  • Assist in the delivery of API development workshops
  • Assist developers in user forums, mailing lists, IRC and social media
  • Work with StrongLoop partners to help promote API development with Node.js in their communities
  • Travel is required

To be successful, you will need to

  • Have a demonstrable ability to develop apps in JavaScript, Node.js, Express, REST, HTML5 and quickly do the same with StrongLoop projects and products
  • Enjoy interacting with people – including one-on-one conversations and presenting to large audiences at conferences.
  • Enjoy writing – including blogging, tweeting, and other social media outlets.
  • Are a respected leader in the Node, JavaScript and API developer communities
  • Are passionate about helping developers and startups do more faster
  • Have 5+ years of experience working in technology – technical evangelism and technical media experience a plus
  • Are personable, someone who is an excellent communicator and enjoys interacting with others and speaking in front of large groups
  • Strong and diverse engineering skills, with a finger on the pulse of current development technologies across several platforms
  • Have strong technical writing skills, demonstrated through blog posts or other written work
  • Travel – able to attend local, national and international events
  • A gifted programmer who is excited about learning new technology and teaching others.

If interested, please send an email to [email protected] with why this role/technology/company particularly appeals to you.

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